Never scratch the surface of the LCD display with any sharp or damaging objects. Avoid exposing the PMG Quadpad to direct sunlight or excessive ultraviolet radiation for an extended period of time. To clean the exterior of the device, wipe the screen and the housing with a soft, damp cloth moistened with water. Never use soap or other cleaning products on the LCD screen.
It may discolor the outer coating and damage screen visibility. Individual explanations are available on the system BIOS screen. BIOS Setup Utility The Setup Utility enables you to change the most important system settings, adjusting the systems internal clock and the preferred boot device, etc.
Unnecessary changes to the system settings may cause the PMG Quadpad to become unstable or compromise its performance. Note: Refer to the Front Panel Button descriptions in chapter 2 for more details. The hard disk is recommended as the first boot device unless the PMG Quadpad is in system recovery mode. Insert a 1. Uncompress data and download the following BIOS flash files from the agent's website. Copy the file name to the Image file in the Write tab.
IMG as the image file and confirm to Open. Confirm the Write tab in the Raw Write dialog box. The system will complete the BIOS flash process automatically. Return the boot device configuration to its previous setting. Insert Recovery CD 1. The system will automatically default to the Recovery CD to retrieve back-up data and the following message will appear: 4. Follow the instructions and insert Recovery CD 2. Click OK to confirm. The default is Enable. To connect an infrared device The infrared port, a small, semi-circular lens located on the front of the PMG Quadpad provides wireless, serial communication between the PMG Quadpad and other infrared devices such as printers or other computers.
Using the infrared port 1. Make sure the infrared ports of the PMG Quadpad and the other device lie in a straight line. The two ports should be no more than 1 meter apart, with no obstructions in between. Noise from nearby equipment can cause transmission errors. Open Wireless Link to check the status of communications in Control Panel. Users can then print from the applications as you would to any other printers.
Transferring files through an infrared connection Users can use the PMG Quadpad infrared port to transfer files by using wireless link. See the Windows online help for instructions on using Wireless Link. LANs give users access to network resources, such as printers and file servers on the corporate network, and possibly to the Internet.
To connect to a LAN : 1. The cable must have an RJ connector. Windows automatically detects and sets up a LAN connection. Contact the network administrator for network information. Users can explore the Internet, send and receive e-mail messages, and use the PMG Quadpad to send and receive faxes. Note: The built-in modem may not work with multiple phone lines or a private branch exchange PBX , cannot be connected to a coin-operated telephone, and does not work with party lines.
Some of these connections may result in excess electrical voltage and could cause a malfunction in the internal modem. Check the telephone line type prior to connecting the phone line. Special restrictions in certain countries 1. Many countries impose a blackout period after a modem repeatedly fails to connect to a service provider. The number of failed attempts and the period users must wait before trying again differ from country to country.
When using a modem, an external surge protector can prevent the PMG Quadpad damage by lighting or other electrical surges. Connect any approved surge protector to the modem cable whenever users are using the modem. However, in some situations, users may have to change modem settings to match local conditions. On the modem tab, select Properties to set connection speeds, or on the Dialing Rules tab, select Edit to set dialing options.
Communications Software : Many communications applica-tions provide options for controlling modem settings. See the help for the used software. T Commands : User can control many aspects of modem operation using modem AT commands. On the modem tab, select Properties. Users can type AT commands on the Advanced tab in the space for Extra settings.
Important Safety Information When using the PMG Quadpad with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons. Avoid using a telephone connection other than a cordless type during an electrical storm. There may be a remote risk of electric shock from lighting. Disconnect the modem cable before opening the PMG Quadpad case or touching an uninsulated modem cable, jack, or internal component. Choose one of the two options to open the Display Properties dialog box: 1.
Click the right button of the mouse on the desktop and select Properties from the menu. Click the Start button and select Control Panel. Double click the Display icon. Select the Settings tab. Select the Advanced option. Select the Adapter option. Select the List All Modes. Confirm the desired display mode ex. Changing the Video Resolution of an External Display 1. Use one of the following two options to open Monitor Properties in the dialog box: 2.
Select Settings. Select S3Display. Configure the Display Device and apply the new settings to the external display. Select Apply to confirm the new settings. Select a new video resolution ex.
Note: Correct operation will disable the LCD and enable the external display. Bluetooth : Class 2 integrated Bluetooth. A red M icon appears in the Windows systems tray, in the lower-right corner of the Windows desktop. This field is significant only in the Ad-hoc mode. Users can specify the operating radio frequency channel if they are the creator of the wireless network. It is no need to select the channel to join an existing network.
Note: The available channels differ from country to country. Encryption : None or WEP. Status Users can select an available network from the Site Survey Panel, then click Status for the network status and information. Users can also create networks and exchange data with other Bluetooth enabled computers or PDAs.
Connections are still maintained. Exit Exit BlueSoleil. Refresh Devices Refresh the list of remote devices detected by BlueSoleil. Note: If you select Refresh Devices, the list of previously detected devices will not be cleared. To initiate a new device search and clear the list, press F5. Bluetooth Service Discovery Browse for relevant services of the selected remote device. Security Configure security settings for the local device.
Device Properties Configure properties for the local device. Stop Service End the selected local Bluetooth service. Status View the status of the selected local Bluetooth service. Properties Configure the properties for the local Bluetooth service. The specified device will appear highlighted in the Main Window.
Add New Device Add a remote device by entering the Bluetooth device address. Add Device from History Add a remote device from the history list. Delete the selected device from the history. Configurations Quick Connect Assign a remote device to automatically connect with a Bluetooth serial port whenever an application opens a specified port. Remove a device from the selected port.
My Bluetooth Device Recommended for advanced users only. Press the Bluetooth Setting Button of the Device. Step 2. Select My Bluetooth and scroll down to Bluetooth Device Discovery to find out all of your available Bluetooth devices.
Step 3. BlueSoliel will display all available devices on the screen. Right-click the corresponding remote device icon and select Pair Device from the menu. Make sure the Bluetooth Setting Button of the Device is active, if not, retry. Step 4. Type the Passkey and click OK to confirm.
After the Bluetooth device has been successfully configured with the computer, the remote device icon will display a red checkmark. Double-click the remote device icon and select Connect and then Bluetooth Human Interface Device Service from the menu. Be sure the Bluetooth Setting Button on the Device is active, if not, retry.
Step 6. BlueSoliel will display the link between local and remote devices indicating that the connection was successful. The following will appear: Toolbar Configures the system. Displays all of the options available to the user.
The system will put the words which are close to the handwriting to the selected words area after each recognition. Users can tag the selected word to correct the recognition. Pen Tab Configures pen width, shape, gradient, color, etc. Writing Tab Configures writing style and ink frame size. The following will appear: Tap or click and the box to the right will appear. Select Cal 4 Point and a red flashing X will appear in the lower-left corner of the screen, then tap or click the X and hold it until the green X appears.
Follow the same steps to finish the other three red X calibration. Note: Make sure to calibrate the screen before your first screen rotation. Rotates the screen 90 o clockwise. Rotates the screen o degrees. The following Primary Panel will appear: Loads all default function settings for all quick access buttons. Switches to secondary level functions. Users are able to reassign front panel quick access button functions via this screen.
Each icon in The Front Panel Hot Key Defining panel features two types of quick access functionality, primary and secondary. The Shift button on the left is used in combination with the other 5 buttons for quick access in second level functions. For primary functions, users simply press each quick access button to launch the respective Hot Key function. For second level functions, users hold the Shift button while pressing the desired quick access button to launch each buttons secondary function.
Note: Users can use their finger tips or the stylus pen to execute these steps. This icon will appear in the bottom-left corner of the screen to indicate the secondary function status of the front panel when the Secondary Panel disappear.
Click the speaker icon on the Microsoft Windows system tray to open the Taskbar Volume control to verify that the Microsoft Windows volume is properly set and is not muted. Also double-click the same speaker icon open the Master volume control to verify that the Wave device is not muted and is set to a proper level.
Connect external speakers or headphones to the audio connectors on the system to verify audio. Bluetooth 1. Check Microsoft Windows Device Manager to verify that the Bluetooth device is being seen by the operating system. Verify that both Bluetooth profiles match one another. The Bluetooth devices have to share the same profile to communicate.
Consult the Bluetooth device manual to find the profile required for the communication. Verify that the Bluetooth devices are switched on. Verify that both Bluetooth devices are paired. For security reasons, both Bluetooth devices need to be paired before they can transfer data. Encrypted data can be sent through the Bluetooth connection after the devices are paired.
Once the paired Bluetooth network is encrypted, only Bluetooth devices that have authorization will be able to communicate with one another. Consult the Bluetooth device manual to find the appropriate pairing information. Check Microsoft Windows Device Manager to verify that the network adapter is installed. Check Control Panel and double-click the Network Connections icon to display all networks.
The network card should be present as a Local Area Connection. Right-click the appropriate Local Area Connection and select Properties. Type the command, ipconfig. The system will list the IP address for the local machine. If this returns a Try to communicate with it by typing this command ping x. Troubleshooting 55 4. Ping the loopback address. Type the command, ping This will send a message to the internal network stack on the machine. You should see a response like this: Pinging It may be necessary to install Service Packs for either the operating system or for any additional network clients that may be installed.
Contact the software vendor for these updates which are usually free downloads. Hard Disk Drive 1. Reseat the drive. Remove and reseat all hardware power supply, battery, cables, adapters, etc. For testing purposes, to remove hardware and associated drivers that are not required for normal system operation. Swap the suspect device with an identical, known good, device, if available. Remove all surge protectors, cable extensions, switch boxes, etc. Apply critical Microsoft Windows updates and patches.
Scan all the files on the system with an anti-virus software using the vendor's latest virus definitions. Scan the system for spyware using the anti-spyware software's latest definitions. Record all error messages, including memory addresses, reported when the problem occurs. Ensure the machine meets the hardware and operating system requirements of all installed software and hardware. Troubleshooting 57 Modem 1. Verify that the modem line is connected to a RJ phone jack but not to a RJ network port.
Verify that the modem line is connected directly to a wall outlet. Eliminate any devices like a Telephone, answering machine, surge protector, or line splitter. Test with another phone cable and a different wall outlet, if available.
Verify the presence of a strong dial tone on the same telephone line that modem is attempting to dial out on by connecting a telephone handset. Note: A no dial tone error message may be due to the software not handling a certain dial tone rather than a specific hardware fault. Around the world there is a variance in the signal quality of the dial tone which causes a report of no dial tone detection. Disable the dial tone detection to correct no dial tone detected by modem error.
Verify that the latest driver has been installed properly. Verify that no other software that accesses COM ports is running when the operating system loads for example: fax software, synchronizing software for handheld devices, communication software, or external pointing devices that require a COM port.
Verify that the internal modem is enabled properly in the system. Verify that the default settings are the same in Microsoft Windows Device Manager. Verify the power status indicator. Check all power connections, and remove any power strips and surge protectors to connect the AC adapter directly to the AC power outlet. Inspect the AC adapter. Check for any physical damage, and ensure the power cable is firmly attached to the adapter brick and the system.
Verify the AC power source is working by attaching another device to the outlet. Remove the system from any docking station or port replicator. Remove all devices and then test for system power with minimal devices attached. Verify the power and battery status indicator.
Remove and reseat the battery to make sure it is properly connected. Swap batteries with another similar system, if available. If another similar system is available, then verify that the battery pack works in the other system and that the other system battery pack works in this system.
Adjust the power management settings according to users preferences and environment. Disable any screen savers in the operating system. Disable any terminate and stay resident TSR applications.
Verify the driver and firmware versions are the latest for attached hardware. This can be verified at the manufacturer's Web site, if available. Remove any attached hardware and device drivers. For testing purposes, temporarily disconnect any devices one at a time. This can be verified in the hardware device User's Guide from the manufacturer. Load the original or an earlier configuration.
Load the original configuration in the BIOS. Enable the external monitor VGA-Out port on the computer 2. Consult the projector's documentation if you need to "wake up" the projector. Similar to the LCD display, the projector has an optimal resolution with which it works best. Consult the projector's documentation to find the optimal resolution and set the computer's display properties accordingly.
Unplug the projector from the computer. After ten seconds, plug the projector back in. Set the display resolution, maximum of x, on the computer to the projector's optimal resolution. Test the attached USB device after performing each step. Verify that the USB device and any required drivers were installed in accordance with the manufacturer's instructions. This may require removing the USB device and the drivers, and then reinstalling the USB device and the latest drivers.
Verify the USB device works on another machine, if available. Verify another USB device, if available, works on this machine. Plugging specific USB 1. Most USB 1. Verify that external power is attached if required. Some USB 2. Verify the system is powered on. Ensure the system is not in the suspend mode. Disconnect any external displays.
Power down the system. If the system is attached to a docking station or port replicator, then remove the system. Verify that the display works on startup. Verify that the display panel is cleaned to prevent distortions. Check display settings for resolution screen area and color depth. Check the brightness setting. A small number of missing, discolored, or lit all the time dots or pixels is characteristic of thin-film transistor TFT liquid crystal display LCD technology due to manufacturing process for such technology irrespective of manufacturer.
If your LCD has defective pixels, it should not be considered faulty until the number of defective pixels meets or exceeds the number listed in the Pixel policy criteria. Ensure the external display is setup and configured according to the instructions provided by the manufacturer.
Verify the external display passes any applicable self tests according to the instructions provided by the manufacturer. Verify the display settings are supported by the system video chipset and the external display. Verify the external display works on another system if available. Troubleshooting 63 Viruses, Worms, and Spyware Viruses, worms, trojan horses and spyware are malicious software malware that are covertly loaded onto the computer through infected e-mail, bogus software, from an infected Web site, or simply by connecting to a network that has an infected machine on it.
All computers have ports that are used to communicate with their own peripherals and with the outside world. Hackers can seize control and attack these well-known ports. Like a backdoor, these ports must be secured and locked with firewall software to keep out intruders, and to protect the system from attack. Verify that the radio is enabled. It is possible to disable the transmitter of the wireless card without Device Manager showing any problems. Confirm the Write tab in the Raw Write dialog box.
The system will complete the BIOS flash process automatically. Insert Recovery CD 1. Users can then print from the applications as you would to any other printers. Transferring files through an infrared connection Users can use the PMG Quadpad infrared port to transfer files by using wireless link. LANs give users access to network resources, such as printers and file servers on the corporate network, and possibly to the Internet.
Users can explore the Internet, send and receive e-mail messages, and use the PMG Quadpad to send and receive faxes. Page 39 There may be a remote risk of electric shock from lighting. Disconnect the modem cable before opening the PMG Quadpad case or touching an uninsulated modem cable, jack, or internal component. Do not plug a modem cable or telephone cable into the Network Jack Choose one of the two options to open the Display Properties dialog box: 1.
Click the right button of the mouse on the desktop and select Properties from the menu. Contact the network administrator for network information. Status Users can select an available network from the Site Survey Panel, then click Status for the network status and information. Users can also create networks and exchange data with other Bluetooth enabled computers or PDAs. Bluetooth Service Discovery Browse for relevant services of the selected remote device. Security Configure security settings for the local device.
Device Properties Configure properties for the local device. Page 50 HID. My Bluetooth Device Recommended for advanced users only.
Press the Bluetooth Setting Button of the Device. Step 2. Step 3. BlueSoliel will display all available devices on the screen. Right-click the corresponding remote device icon and select Pair Device from the menu.
Double-click the remote device icon and select Connect and then Bluetooth Human Interface Device Service from the menu. Be sure the Bluetooth Setting Button on the Device is active, if not, retry. Step 6. BlueSoliel will display the link between local and remote devices The following will appear: Toolbar Configures the system. Displays , and changes to Handwriting Recognition Mode Returns to the main toolbar and changes to English Words Mode Toggles between mouse and pen function.
The following will appear Rotates the screen 90 clockwise. Rotates the screen degrees. The following Primary Panel will appear: Loads all default function settings for all quick access buttons. This icon will appear in the bottom-left corner of the screen to indicate the secondary function status of the front panel when the Secondary Panel disappear. Page Troubleshooting Troubleshooting Page Audio Troubleshooting Audio 1. Click the speaker icon on the Microsoft Windows system tray to open the Taskbar Volume control to verify that the Microsoft Windows volume is properly set and is not muted.
Also double-click the same speaker icon open the Master volume control to verify that the Wave device is not muted and is set to a proper level. Check Microsoft Windows Device Manager to verify that the network adapter is installed.
Check Control Panel and double-click the Network Connections icon to display all networks. Page Hard Drive Drive Troubleshooting 4. Ping the loopback address. Type the command, ping This will send a message to the internal network stack on the machine. You should see a response like this: Pinging Disconnect the AC adapter.
Remove the battery pack. Remove any other external hardware. For testing purposes, to remove hardware and associated drivers that are not required for normal system operation.
Page Modem Troubleshooting Modem 1. Verify that the modem line is connected to a RJ phone jack but not to a RJ network port. Verify that the modem line is connected directly to a wall outlet.
Eliminate any devices like a Telephone, answering machine, surge protector, or line splitter. Verify the power status indicator. Check all power connections, and remove any power strips and surge protectors to connect the AC adapter directly to the AC power outlet.
Inspect the AC adapter. Disable any screen savers in the operating system. Disable any terminate and stay resident TSR applications. Scan all the files on the system with an anti-virus software using the vendor's latest virus definitions.
Enable the external monitor VGA-Out port on the computer 2. Consult the projector's documentation if you need to "wake up" Test the attached USB device after performing each step.
Verify the system is powered on. Ensure the system is not in the suspend mode. Disconnect any external displays. Power down the system.
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